|To ___________ :|
|My name is ______. Please accept my resume and cover letter in consideration of the technical support analyst position you have advertised on CareerBuilder.|
|I am a detail and result-oriented, hard-working self-starter. My experience as a technical support analyst includes requirement definitions gathering, systems and data analysis, programming, implementation, and maintenance. In addition, I have exceptional customer service skills. I am capable of taking projects from conception through implementation and completion.|
|As you seek a well-prepared employee for your organization, please consider my qualifications:|
Strong experience in web application development using asp.net, vb.net, and c#.
Over 10 years of experience in Information Technology, not limited to application development, analysis, testing, maintenance, and technical support.
Extensive experience in testing window based and web applications including unit testing, integration testing, system testing, user acceptance testing (UAT), and performance testing.
Project management experience.
Experience in Healthcare, Banking, and Telecommunication industries.
Exceptional communication skills with the ability to present complex technical concepts and solutions to users in an easy to understand format.
I appreciate the opportunity to apply for this position and am sure that my background and skills will make me a qualified candidate. I will follow up with you next week. Thank you for your consideration.