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Customer Service Staffing in Maryland, Virginia, Pennsylvania, Ohio, Texas & Tennessee

The specialized recruiting team at MJ Morgan Group has years of experience matching qualified applicants with the right position in the customer service industry. Our application and interview process is simple, which increases your likelihood of finding a position that matches your career goals.

Benefits are available, and we provide transportation services to and from job sites. Customer service jobs are fast-paced and complex, and they typically involve working at a desk in an office environment.

If professional customer service sounds like the right industry for you, contact us to start the application process today.



Available Customer Service Jobs

Available positions range from entry-level to more specialized roles that require years of previous experience and include jobs in:

  • Accounting
    • Accountant
    • Accounts payable specialist
    • Tax accountant
  • Finance
    • Financial analyst
    • Investment analyst
    • Financial manager
    • Corporate controller
  • IT
    • IT consultant
    • Network administrator
    • Data architect
    • Technical support specialist
  • Sales & Marketing
    • Marketing analyst
    • Digital marketing professional
    • Account executive
    • Sales manager
    • Director of sales
    • Sales engineer
    • Sales development representative
    • Account executives
  • And more
Hiring & Recruiting Solutions Whether you’re broadening your career or searching for the perfect candidate, let MJ Morgan offer solutions catered to your unique needs. Get Started Today

Customer Service Job Titles

There are countless positions in almost every industry that qualify as customer service jobs. Some of the most common include:

  • Call center agents who work remotely from home or in a call center. Typical responsibilities include answering customer and client phone and email queries, making appointments, and handling other customer issues. Excellent communication and problem-solving skills are required.
  • Client services coordinators handle tasks like setting up and coordinating services, order processing, tracking installations and deliveries, and resolving customer issues. The ability to multitask and good communication skills are generally required.
  • Patient care coordinators work for different medical facilities, rehabilitation centers, and insurance companies. Job duties may include scheduling patient appointments, arranging services and procedures, and dealing with insurers. These positions often require familiarity with medical terminology.
  • Customer service rep is a catch-all title that changes according to industry and organization. While the use of automation is increasing for many customer service tasks, the human factor is still vital to providing exceptional customer service.
  • Social media customer service reps handle customer questions and complaints on an organization’s different social media platforms like Facebook and Twitter. The skills required are similar to call center agents, but duties are confined to social media.
  • Technical support representative is an in-demand job that often requires certification or training in product-specific software, hardware, or applications. It’s a terrific position for those who like working with people and solving problems.

What Makes a Good Candidate for Customer Service Jobs?

We work with some of the best local employers, which makes us uniquely familiar with the characteristics and qualifications present in the best candidates for customer service positions. Most successful customer services employees have these traits:

  • People skills: The ability to successfully interact, one on one, with customers on a daily basis.
  • Computer proficiency: Most customer service jobs require the ability to comfortably work on a computer.
  • Adaptability: The needs of customers and the industry in which you work change rapidly, and you must be flexible enough to change alongside them.
  • Attention to detail: Mistakes can cost a business significant amounts of money. Your employer should feel confident that you can work efficiently and with few errors.
  • Reliability: Customer service positions involve trusting the employee to look out for the company’s interest while successfully completing interactions with customers.

Areas We Serve

Why Choose MJ Morgan Group?

MJ Morgan Group, founded in 2006, is a full-service recruiting firm that assists businesses in the DC, Maryland, and Virginia areas with sourcing the workforce they need to maximize productivity. Our professionals have decades of experience delivering the most effective solutions to both companies and candidates.

Our approach to staffing is adaptive, which means we can easily shift our approach to suit the changing needs of the business world. We understand that every company’s staffing needs are unique, so we offer a wide variety of services to choose from, including:

Contact us to learn more or get started on the path to your new career.

Frequently Asked Questions about Customer Service Jobs

How do I apply for jobs with MJ Morgan Group?

First, review our open positions and select the job description that most aligns with your goals and experience. When you’re ready to apply, click “apply now” under the job description. We’ll review your resume, and if you’re a good candidate for the position, we’ll contact you to schedule an interview and next steps.

What if I don't see a job listing in my area?

The landscape of the job market changes frequently, so if you don’t see a current listing that appeals to you, we encourage you to submit a general application. We’ll keep it on file and consider you for other positions that may come up that match your skill set and goals.

What qualifications do I need to work in customer service?

Our customer service positions generally require a willingness to learn, solid communication skills, and attention to detail. Specific requirements, however, are dependent on the position you’re applying for. We can help you review and leverage your resume to ensure your qualifications are highlighted properly.

National Brand. Your Local Team.

Office Locations:
211 Harborview Dr.
Baltimore, MD 21230
3799 East-West Highway Hyattsville, MD 20782 Directions
14130 Noblewood Plaza, Suite 203
Woodbridge, VA 22193
2275 Murfreesboro Pike, Unit 107, Nashville, TN 37217 Directions
5901 Hillcroft Street, Suite D2-F Houston, TX 77036 Directions
7676 New Hampshire Ave., Ste. 104
Takoma Park, MD 20912
9300 Forest Point Cir., Ste. 129 Manassas, VA 20110 Directions
6530 Derry Street, 1st Floor Suite, Harrisburg PA 17111 Directions
8647 Wurzbach Rd., Unit G
San Antonio, TX 78240
17456 Lorain Ave, Unit #13A Cleveland, OH 44111 Directions

From the DC metro area to the heart of Texas, we specialize in matching employers with job seekers. We do the hard work of hiring. From part-time jobs to payroll services to long-term consulting, we have a service that meets your needs. In 2024, MJ Morgan Group will be expanding into Philadelphia and New Jersey.

National Brand.
Your Local Team.

Office Locations:

Baltimore, Maryland

211 Harborview, Dr.
Baltimore, Maryland

Hyattsville, Maryland

3799 East-West Highway
Hyattsville, Maryland

Woodbridge, Virginia

14130 Noblewood Plaza, Suite 203
Woodbridge, Virginia

Antioch, Tennessee

2275 Murfreesboro Pike, Unit 107
Antioch, TN 37013

Houston, Texas

5901 Hillcroft Street
Suite D2-F Houston, TX 77036

Takoma Park, Maryland

7676 New Hampshire Ave., Ste. 104
Takoma Park, Maryland

Manassas, Virginia

9300 Forest Point Cir., Ste. 129
Manassas, Virginia

Harrisburg, Pennsylvania

6530 Derry Street, 1st Floor Suite
Harrisburg PA 17111

San Antonio, Texas

8647 Wurzbach Rd., Unit G
San Antonio, Texas

Cleveland, Ohio

17456 Lorain Ave, Unit #13A
Cleveland, OH 44111

From the DC metro area to the heart of Texas, we specialize in matching employers with job seekers. We do the hard work of hiring. From part-time jobs to payroll services to long-term consulting, we have a service that meets your needs.

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